Privacy policy

Last updated: 17 September 2026 · Versión en español

1. Data controller

PISOK NUEVO HOGAR, S.L. (trading as Colibrí Finances)
Spanish tax number (CIF): B55451223 · C/ Polvoranca, 44 — 28921 Alcorcón (Madrid), Spain
Email: hipotecas@colibrifinances.com
Real estate credit intermediary registered with the Bank of Spain under no. E480, in accordance with Spanish Law 5/2019 of 15 March.

2. What data we process and why

When you fill in a form on this website (name, phone number and email), or you write to us on WhatsApp, we process your data in order to:

3. Legal basis

The legal basis is your consent, given when you submit the form, and the taking of steps at your request prior to entering into a contract (Articles 6.1.a and 6.1.b GDPR).

4. Recipients

We do not pass your data to third parties, except where required by law. If you decide to go ahead with the study of your mortgage, we will share with the partner banks the data strictly necessary to process your application, always with your knowledge. We use technology providers (web hosting, messaging) acting as data processors within the EU or with adequate safeguards.

5. Retention

We keep your data for as long as the relationship lasts or until you ask us to erase it, and afterwards, blocked, for the applicable statutory periods.

6. Your rights

You may exercise your rights of access, rectification, erasure, objection, restriction and portability by writing to hipotecas@colibrifinances.com, attaching a copy of your identity document. You may also lodge a complaint with the Spanish Data Protection Agency (www.aepd.es). If you are in the United Kingdom, you may also contact the Information Commissioner's Office (ico.org.uk); if you are in Germany, your regional data protection authority.

7. Cookies and measurement pixels

This website uses advertising measurement pixels (Meta and Google) to measure the performance of our campaigns. Nothing is stored until you accept them in the cookie banner, and you can configure your browser to block them without affecting your use of the website. See our cookie policy.

8. International transfers

Our services are provided from Spain. If you contact us from the United Kingdom, Germany or another country, your data is processed in Spain under the GDPR. Where a provider processes data outside the European Economic Area, it does so under the safeguards set out in Chapter V of the GDPR (standard contractual clauses or an adequacy decision).

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